We want you to have choices when picking the right bud for you. We currently grow over seven (7) strains that are sure to meet your needs. If you can’t find a specific strain, please contact us to share your suggestions.
How much product can I order at one time?
According to Health Canada, medical marijuana customers are allowed to receive up to 150 grams at a time or thirty (30) times the daily amount, whichever is the lesser. Your medical practitioner will prescribe the dosage for you. For more information from Health Canada, click here.
Will my medical cannabis expire?
According to Health Canada the ideal storage temperature for dried cannabis is 2-6 degrees celsius which can result in a 12 month shelf life. Redecan suggests that cannabis be stored in a cool and dark location.
You are allowed to travel within Canada as long as you keep your patient label or marijuana medicine container with you at all times.
Can I mix two different medical cannabis products?
Yes, RedeCan premium products can be mixed to find the right balance for you. Some patients prefer to use different strains during the day and night, and even depending on the tasks at hand.
How much medical cannabis is legally acceptable to carry?
According to federal regulations, you are not allowed to travel internationally with medical cannabis. In Canada, medical marijuana customers are allowed to carry up to 30 times your daily limit (150g).
Is Medical Marijuana Safe?
Health Canada’s Access to Cannabis for Medical Purposes Regulations (ACMPR) program regulates the safe supply of medical cannabis for all Canadian patients. According to federal regulation, all licensed producers in Canada have to follow strict manufacturing standards, including third-party quality control testing on each lot sold. For more information on Health Canada regulation, please click here.
We’re serious about patient safety and product quality, so we follow strict policies on cleanliness, sanitary conditions and production practices.
All plants are fed with clean, fresh water from a deep well
No pesticides are used; all controls are managed through biological controls, such as beneficial insects like ladybugs or pest specific biologicals
All staff wear protective clothing and facility specific shoes that are not worn beyond our facility doors
All strains are lab tested for THC and CBD levels, pesticides, residues, heavy metals, bacteria among others tests
What documentation do I need to prove my medical status?
To comply with the Access to Cannabis for Medical Purposes Regulations (ACMPR) keep your patient label or marijuana medicine container with you at all times.
You are allowed to travel within Canada as long as you hold your prescription documentation as outlined above.
Redecan is happy to accept all major forms of payment including most credit cards, pre-paid credit cards and credit card gift cards. We are also able to accept e-transfers and cash on delivery, please call our customer care team at 1-844-892-6788 to make arrangements.
How much will my medical marijuana cost?
At Redecan, it is our goal to provide our patients with quality medical marijuana that is also affordable. Our products start as low as $4 per gram and can go as high as $8 per gram depending on the strain. Redecan is one of the lowest priced cannabis producers in the industry, while offering superior quality. We are also proud offer universal compassionate pricing for anyone who registers with us. Contact us for more information.
Is medical cannabis covered by my drug plan?
Medical cannabis is not currently covered by medical plans in Canada, however, expenses related to medical cannabis can be claimed on your income tax return under the Medical Tax Credit. If you are a Veteran, you may have Medical Cannabis coverage through Veterans Affairs Canada, click here for more information.
Redecan offers a secure online shopping experience after you’ve been registered. Visit our site at any time and click “Login” to begin shopping at your leisure. We also accept phone orders. For phone hours of operation, see our contact us page.
How will my medical cannabis be shipped?
All customers will receive their medical marijuana in a sealed, child-proof container. All packaging will have proper labeling, be shipped by a trusted courier service, either Canada Post or Purolator, direct to your door. We use real time rates with our deliveries so you can decide the best shipping method for you and how quickly you want to receive your delivery.
Redecan’s website won’t let me register, why?
As medical marijuana continues to grow in popularity as an alternative treatment to various symptoms, demand for our premium bud will sometimes outweigh our supply. In these cases, we sometimes need to ensure that we can service existing clientele. Please check back often and join our newsletter or follow us on social media to keep informed of openings for new clients. As we continue to grow our facilities, our premium, in-demand bud will be more readily available. If you are experiencing technical difficulties, please contact us at email@example.com
Why am I not getting Redecan emails/why are Redecan emails in my junk?
While our @redecan.ca emails reach most emails without issue, there are some with higher security restrictions that may filter our address to spam/junk. In that case, simply add our firstname.lastname@example.org and email@example.com to your email contacts and address book. For information on how to do for your email client, check out this link